How we got started

Performance Improvement Consulting was founded by Karen Friedenberg. Ms. Friedenberg brings a unique perspective having worked both at a large Management Consultancy and within industry. Karen sat in the seat of an executive, so having executable plans that deliver results is imperative. She built out and led Strategic Program Management and Operational Excellences departments leading large business and digital transformations. 

Karen brings her industry insights from Software (SaaS), Retail, Consumer Products, Manufacturing and Transportation as well as functional experience in Supply Chain, Order Management, Customer Experience, Accounting and IT to every engagement. Karen is known for her cross-functional leadership aligning leaders and connecting the dots.

Who We Are

Performance Improvement Consulting is focused on delivering operational innovation to our clients by using practical tools to take you from strategy through execution. Our vision is to help every organization challenge conventional thinking and gain a competitive advantage.

We listen so we can understand our clients' needs, allowing us to identify new business opportunities.


Our experts guide our clients to create strategic plans, develop innovative business processes, implement practical solutions while delivering a stronger employer brand. Our experienced consultants bring both consulting and industry experience to each engagement.

We coach and collaborate with our clients, so the changes made to improve business performance are sustainable. 

Interested in Consulting for Performance Improvement Consulting?

If you are an experienced, independent consultant with expertise in Strategy Articulation, Process Improvement, Project Management or Organizational Change Management and you are interested in working with Performance Improvement Consulting, please inquire below to be considered.

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